Return Policy

Return & Refund Policy

We want you to be satisfied with your purchase from Saaati.

If you are not satisfied with your order, you may request a return subject to the conditions below.

Return Conditions

To be eligible for a return:

• The product must be unused and in its original condition.
• The product should be returned with its original packaging and accessories.
• The product must not show signs of damage caused after delivery.
• The return request must be submitted within the applicable return period.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact our customer support as soon as possible.

Please provide your order number and clear photos/videos showing the issue.

Refunds

Once the returned product is received and inspected, we will review the request and inform you whether the return/refund has been approved.

Approved refunds will be processed using the applicable payment method and may take additional time to appear in your account.

Important

Certain products or situations may not qualify for a return. Please contact our customer support before sending any product back.